With the falling of City Link earlier in the year it was time for a new courier for a lot of people. UK Mail seemed to be the closest fit for a lot of people that used to use City Link, they seemed to have systems in place to allow the integration of Magento. A quick Google search of UK mail Magento will provide you with a plugin, a chat with UK Mails IT team suggests they wouldn’t support anything to do with it. Back to the drawing board.
It turns out the UK Mails software Consignor can handle file imports, so the installation of Xtento’s Order Export module outputting the orders into files on the server and FTP bridge to the local machine allows for the importing of orders automatically into Consignor with labels being printed automatically too.
Next returning the tracking numbers to Magento, two options here either use the FTP bridge to push the files with tracking numbers in back to the server or request FTP access from UK Mail. By requesting FTP access from UK Mail you can get back not only the tracking numbers once they are scanned onto the collection van but also you can get scan history and import that back into Magento too.
The result I have is that orders are automatically exported from Magento into UK Mails consignor to print the labels, they go off to the warehouse to be picked packed and shipped. Once UK Mail receive the parcels a file is created on their FTP server, we grab that file on a cron job, match the order numbers together and import the tracking number. Email goes off to the customer with their tracking number, we then update Magento with the latest scans eg In delivering warehouse, scanned onto van etc. We change the order status in Magento to with courier when we receive the tracking number we then update the order to complete once we get a POD confirmation on the UK Mail FTP server.Read More